Last Updated: April 5, 2025
Welcome to the official website of El Tio Restaurant y Tienda Latina, a family-owned business offering authentic Latin cuisine — with a special focus on traditional Salvadoran dishes — and a physical Latin grocery store. By using our website, you agree to the following terms and conditions. If you do not agree, please do not use this site.
1. General Information
This website is intended to provide information about our restaurant and store, including our menu, featured dishes, product availability, hours of operation, delivery options, and ongoing promotions.
While we showcase our food and products online, we do not offer online ordering or direct purchases through this website.
All food or product orders must be placed either in person, via phone, through WhatsApp, or through authorized third-party delivery platforms.
2. Ordering and Deliveries
El Tío Restaurant y Tienda Latina does not operate as an e-commerce site. However, we offer delivery services through:
Third-party delivery platforms such as DoorDash (availability may vary by location).
Direct orders through WhatsApp, using the number provided on our website and social media.
WhatsApp orders are manually managed by our team and are only confirmed once you receive a response. Delivery availability, fees, and preparation times may vary depending on location and order volume.
3. In-Store Purchases
All grocery and store products are available for in-person purchase only at our physical location. We do not offer nationwide shipping or an online storefront. Product availability is not guaranteed unless confirmed in-store.
4. Pricing and Promotions
All pricing, menu items, and promotional offers displayed on this website or on our social media channels are subject to change without notice. For the most accurate and up-to-date information, please contact us directly or visit us in person.
5. Messaging and Communication
By providing your contact information (via website form, WhatsApp, or other channels), you agree to receive occasional messages, updates, promotions, and delivery-related communications from El Tio Restaurant y Tienda Latina.
We may contact you via SMS, WhatsApp, or email. Standard messaging and data rates may apply. You can unsubscribe at any time by replying with “STOP” or requesting removal.
6. Website Content and Ownership
All content on this website — including but not limited to images, menus, descriptions, branding, and design — is the property of El Tío Restaurant y Tienda Latina, unless otherwise indicated. Unauthorized use or reproduction of our content is strictly prohibited.
7. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be posted on this page along with the updated date.
8. Contact Us
For questions about these terms or any of our services, please contact us:
Address: 2171 Ivy Rd Suite 13, Charlottesville, VA 22903
Phone: 434 – 906 – 5095